Mrs. Pamela Malone
Thirty-two+ years of computing experience in network environments. A strong background in analyzing and organizing records and reports in a timely matter. Three years of computer instruction experience teaching those with varying skill levels and abilities. Two years experience as a 1st/2nd tier help desk analyst and Twenty+ years as a consultant supporting a distributed, mixed-platform computing environment with over 5,000 Ethernet-connected workstations, in Internet-connected local area networks using Microsoft Active Directory, Novell Netware, Appleshare, VMS and UNIX servers and host systems. Effective interpersonal and communication skills, both oral and written, acquired with the ability to communicate on different levels. A team player with a desire to assist others. Proactive with the ability to adjust to an ever changing environment and the eagerness and willingness to learn and apply new technology.
Bachelor of Science in Management Information Systems Indiana State University Terre Haute, IN 1986
CompTIA A+ Certification 2001 MOUS MS Access 2000
Delta Sigma Pi, Professional Business Fraternity (Life member); Order of the Eastern Star, Terre Haute Chapter 43 (Secretary since 2018); Salvation Army Volunteer Bell Ringer; United Way supporter; Band Booster for Northview Marching Knights; Special Olympics supporter and Zorah Shrine Lady.
Operating Systems: MS-Windows 3.X-11, Mac System 7-OS X, Unix, Linux; Server Software: WinNT, Novell Netware 3.X/4.X; Microsoft Azure; Spreadsheet Packages MS-Excel 1995-O365, Lotus 1-2-3; Word Processing Packages MS-Word 1995-O365, WordPerfect, NewWord, WordStar, Ami Pro; Database Packages: MS-Access 95-2019, dBase III/IV, Approach, PeopleSoft, Talisma, HyperCard; Email Packages MS-Outlook 2003-O365, Groupwise, Pegasus Mail, Pine; Internet Browsers: Internet Explorer, Edge, Firefox, Chrome Netscape, Safari, Opera; Statistical Software Packages: SPSS, SAS, Minitab; Ticket tracking Systems: ESP, Remedy, Parature, Team Dynamix; Dial-Up Software/Networking/Internet Protocols: Chameleon, Sycamore Connect, AppleTalk, TCP/IP, Gopher, FTP, Telnet, mIRC; Programming Languages: Basic, COBOL, HTML, Focus; Suites: MS-Works, Corel Suite, MS-Office, First Choice, Open Office, Star Office, Lotus Smartsuite 2.1 - 97; Flow Charts: EasyFlow 8; Financial: MS-Money, QuickBooks; Personal Information Manager: Lotus Organizer; Presentation Software: Freelance Graphics, MS-Powerpoint 95-O365, MS-Publisher; Software Inventory: SofTrack, Keyserver; Project Management Software: MS Project 2007-2019; Drawing Programs: MacDraw, SuperPaint, Paint; TimeKeeping Software: Timeless, Kronos